Ongoing support so what we build keeps running — and keeps improving.
Software that ships without a support plan drifts: small issues pile up, security patches lag, and no one clearly owns uptime.
We provide ongoing support and managed services — monitoring, maintenance, updates, and a clear escalation path — across the websites, apps, ERP, and AI systems we build (and ones we didn't).
- Step 1
Onboarding and system audit
- Step 2
Monitoring and alerting setup
- Step 3
Scheduled maintenance and updates
- Step 4
Support SLA and escalation path
- A documented support plan and response SLA
- Proactive monitoring and alerting
- Scheduled maintenance, security patches, and dependency updates
- A named point of contact and clear escalation path
- Monitoring
PM2
AWS
Azure
Sentry
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