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Ongoing support so what we build keeps running — and keeps improving.

Software that ships without a support plan drifts: small issues pile up, security patches lag, and no one clearly owns uptime.

We provide ongoing support and managed services — monitoring, maintenance, updates, and a clear escalation path — across the websites, apps, ERP, and AI systems we build (and ones we didn't).

  1. Step 1

    Onboarding and system audit

  2. Step 2

    Monitoring and alerting setup

  3. Step 3

    Scheduled maintenance and updates

  4. Step 4

    Support SLA and escalation path

  • A documented support plan and response SLA
  • Proactive monitoring and alerting
  • Scheduled maintenance, security patches, and dependency updates
  • A named point of contact and clear escalation path

  • Monitoring
  • PM2
  • AWS
  • Azure
  • Sentry

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Yes — we start with an audit of the existing system, document it, and take over monitoring and maintenance from there.

Monitoring and alerting, scheduled maintenance and updates, security patching, and a defined support window with an escalation path — scoped to your needs.

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